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Buyer's Guide

Evaluation criteria for OKR & Strategy Execution software

A practical guide for evaluating OKR or Strategy Execution software. Use it to build your shortlist, structure your trial, and compare vendors.

9 dimensions · 59 questions · 1-page scorecard

Why this guide exists

Choosing OKR software is harder than it should be. Most evaluations end up driven by gut feel ("this UI seems cleaner"), demo polish ("the slide deck was great"), or a flashy features that may or may not matter for your rollout. None of those are good signals for a tool you'll use to run your strategy execution for the next 3-5 years.

This guide gives you 9 evaluation dimensions, with specific questions under each, that we believe should drive this software decision. We use it internally with our own prospects and customers. We're sharing it because we'd rather you make a well-informed decision (even if you choose another tool) than end up with the wrong platform.

A note on bias: We built Perdoo, so we obviously think Perdoo performs well against these criteria. But the criteria themselves come from years of watching companies succeed and fail, not from reverse-engineering our own feature list. The questions below would expose real weaknesses in our product if they existed.

How to use it during your selection process

  • Print or copy this checklist before you start your trial of any tool.
  • As you evaluate each vendor (us included), score yes/no or rate 1-5 against each criterion.
  • Weight the dimensions by what actually matters for your rollout. If you're a 50-person startup, security certifications matter less than ease of use. If you're a 500-person mid-market, both matter.
  • Bring your filled-in version to the final vendor conversation. You'll get sharper answers from every vendor when you ask specific, structured questions.

The 9 dimensions

Dimension 1

Scope. Does the tool cover Strategy, KPIs, OKRs, and Initiatives as first-class objects?

This is the most underrated criterion, and the most expensive to get wrong. A tool that handles only OKRs leaves you stitching together a separate system for strategy, dozens of analytics tools or spreadsheets for KPIs, and various project management tools for Initiatives. Within a year, the OKR program drifts because none of those pieces connect.

A real strategy execution platform should give you a home for all 5 components of a complete Strategy Map: Ultimate Goal, Strategic Pillars, OKRs, KPIs, and Initiatives. Each should be a native object, not a workaround (like you see in many tools).

Questions to ask the vendor
  • 1.1Can I define and visualize my company's strategy / Strategic Pillars in the product, separate from OKRs?
  • 1.2Are Strategic Pillars first-class objects, structurally distinct from OKRs?
  • 1.3Are KPIs first-class objects, structurally distinct from OKRs (and not a Key Result with a different label)?
  • 1.4Can Initiatives (projects, work, tasks) align explicitly to an OKR or KPI parent?
  • 1.5Can I see how every team's work connects to a Strategic Pillar in a single view?

If the answer to any of these is "kind of" or "you can do that in a custom field," it's a no.

Dimension 2

Usability. Will the entire company be able to  use it, not just the exec team?

OKR programs fail when only the executive team and a few diligent managers actually log in. The rest of the company experiences OKRs as something that happens to them in quarterly reviews, not something they touch weekly.

A tool that's powerful but confusing optimizes for the wrong user. The tool needs to be so easy to use that everyone in the organization, from the CEO to a junior employee, can find their way around.

Questions to ask the vendor
  • 2.1What does the experience look like for an employee who has logged in twice in the past month? Can they immediately see what their team is working on?
  • 2.2Can the interface be simplified (features hidden) so employees don't get overwhelmed as we first roll this out?
  • 2.3What's your customer's first-cycle adoption rate across the entire company? If they don't have a number, that's a signal.
  • 2.4How long does it typically take a new user to find and update their team's OKRs?
  • 2.5Are there learning curve issues your customers regularly mention in reviews?
  • 2.6How quickly can we be up and running?

Cross-check this dimension against G2 reviews for each vendor.

Dimension 3

Goal-tracking depth. Are the mechanics for defining, aligning, visualizing, and operating goals sophisticated enough for real-world complexity?

This dimension is the one that's hardest to evaluate. Especially when new to OKR or strategy execution: as your organization gains experience, you'll quickly see demand for more advanced goal tracking functionality.

Think of goal-tracking depth in three layers: how flexibly you can define a goal (different Key Result types, different target shapes, different timeframes per OKR rather than a forced quarterly bucket); how richly you can align and visualize goals (explicit parent-child links between any two goals, alignment with KPIs and Strategic Pillars, automatic roll-up, sharing an OKR across multiple teams, a real alignment view that accurately displays your Strategy Map); and how meaningfully you can operate goals over time (structured check-in workflows, end-of-cycle closing rituals, learning capture, retrospectives, automatic flagging of at-risk goals, full audit trail).

Visualization is worth flagging specifically because it's where the limits of a tool's alignment model become visible. A tool that doesn't support real goal-to-goal alignment can't render a real alignment view, no matter what the marketing page says — you'll get a flat list of OKRs grouped by team, not a tree that shows how the work actually connects.

Questions to ask the vendor
  • 3.1What types of Key Results can I create? Metric-based, milestone, binary, thresholds, percentages, currency? Can a single Objective mix them?
  • 3.2Can different OKRs have different timeframes (e.g., a quarterly OKR alongside an annual OKR) in the same view?
  • 3.3Can an Objective have an explicit parent that's a Strategic Pillar or a KPI, or only another Objective?
  • 3.4Does progress on a child OKR automatically roll up to its parent, with the math handled correctly?
  • 3.5Can I share an OKR across multiple teams with shared accountability, or am I forced to duplicate the OKR per team?
  • 3.6Do you offer a true alignment view (a goal tree, Strategy Map, or equivalent) that shows the entire hierarchy from Strategic Pillars down to Initiatives in a single, navigable picture?
  • 3.7What other visualizations do you offer? Boards, cascades, dashboards?
  • 3.8What's the check-in workflow like? Is it customizable? Can I update progress on multiple Key Results in a single session, or do I have to navigate to each one individually?
  • 3.9When I close an OKR at end-of-cycle, does the tool prompt for a structured retrospective and learning capture?
  • 3.10Can I see the full activity history of a goal (e.g. who changed targets, when, and why)?
  • 3.11Can leadership filter the goal tree by status, owner, or risk in a single view?
Dimension 4

Goal attainment. Does the tool actively help employees turn goals into results?

There's a difference between a tool that tracks goals and a tool that drives goal attainment. The first is a database. The second is a system.

A real strategy execution tool builds the cadence into the product: regular check-ins, automated reminders, embedded 1:1s, end-of-cycle scoring with retrospective capture. It makes the wrong behaviors hard (forgetting to check in, leaving an OKR closed but with no learnings captured) and the right behaviors easy (logging quick weekly updates, surfacing at-risk goals to leadership).

Questions to ask the vendor
  • 4.1Are check-ins built into the product, or are they an external process that has to be managed separately? Can I tailor the process to our needs?
  • 4.2Can check-ins be integrated into 1:1 meetings?
  • 4.3Does the product send automated reminders to keep teams on track?
  • 4.4What happens at the end of a cycle? Is there a structured scoring and retrospective workflow, or just a place to mark OKRs "done"?
  • 4.5Can leadership see which teams haven't checked in this week without manually chasing?
Dimension 5

AI capabilities. Is the tool actively deploying AI in a useful way?

AI is reshaping OKR software faster than any other capability in the past decade. The tools investing seriously in AI today (in-product AI coaching, automated check-in summaries, AI-assisted goal drafting, AI agents that can update goals on the user's behalf) will be meaningfully ahead in 12-24 months. The ones that aren't will struggle to catch up.

For most prospects, this isn't about which AI feature is shipping today. It's about whether the vendor has an AI strategy that's clearly going to compound. A vendor with no AI roadmap is locking you into a tool that will feel dated in a few months.

Questions to ask the vendor
  • 5.1Do you have an in-product AI Assistant that helps users draft, refine, or critique OKRs?
  • 5.2Do you have an in-app AI Coach that surfaces guidance on common OKR mistakes in context?
  • 5.3Can the AI summarize check-ins, highlight at-risk OKRs, or flag inconsistencies across teams?
  • 5.4Do you support emerging AI integration standards like MCP (Model Context Protocol), so external AI agents can read and write into the goal system?
  • 5.5What's your AI roadmap for the next few months?
  • 5.6How are you thinking about the boundary between AI-assisted goal-setting and AI-replaced goal-setting?

A vendor that has thoughtful answers to the last two questions, not just the feature questions, is a vendor taking AI seriously.

Dimension 6

Integrations & ecosystem fit. Does the tool live inside the workflows your company already has?

This dimension is where a lot of well-rated OKR tools quietly fail. The tool looks great in a demo. Then your team rolls it out, and employees are expected to leave Slack, leave Jira, leave their daily workflow, and go to a separate destination to update check-ins. Within a few cycles, they stop. The tool becomes another browser tab nobody visits.

A tool that meets employees where they already work has a structurally higher chance of being used. Check-ins inside Slack or Teams. Initiatives that sync with Jira or Asana. KPIs that auto-update from Salesforce or HubSpot. SSO so logging in isn't a friction point. These are not nice-to-haves; they are the difference between adoption and abandonment.

Questions to ask the vendor
  • 6.1Do you offer native Slack and Microsoft Teams integrations for check-ins, notifications, and progress updates?
  • 6.2Do you integrate with project management tools (Jira, DevOps, Asana, Monday) so Initiatives can be tracked where the work actually happens?
  • 6.3Do you integrate with CRM (HubSpot, Salesforce) and BI tools (Looker, Power BI, Snowflake, Tableau) so many KPIs can auto-update?
  • 6.4Do you support SSO (SAML, Okta, Google Workspace, Microsoft Entra)?
  • 6.5Do you support SCIM for automated user provisioning at scale?
  • 6.6Do you have an open API for custom integrations and data export?
  • 6.7Do you have native mobile apps for iOS and Android?
Dimension 7

Support and education. Does the vendor know OKRs and strategy execution  well enough to support you in your rollout?

This is the criterion most prospects underweight, and it's the one that has the biggest impact on whether your rollout succeeds or stalls. OKR software is easy to ship. OKR practice is hard to do well. The vendor's role in your success isn't just to provide the tool; it's to coach you through the inevitable rough patches in your first 2-4 cycles.

That means the quality of the vendor's content, the seniority of their coaching, and their responsiveness when you hit problems all matter as much as the product itself.

Questions to ask the vendor
  • 7.1Do you provide a dedicated Customer Success Manager, or is support purely ticket-based?
  • 7.2What does your written resource library look like? Specifically: do you have a comprehensive blog, ebooks, or guides on common OKR rollout problems?
  • 7.3Do you offer in-house Coaching?
  • 7.4What's your current CSAT and average response time? Do you offer a live support chat in-app or email-only?
  • 7.5What languages do you support?
Dimension 8

Security & compliance. Can your CISO sign off, and will the vendor still be here in 3 years?

For mid-market and enterprise buyers, security is a gating criterion. A tool that lacks SOC 2 or ISO 27001 certification will fail your security review, regardless of how good the product is. For smaller companies, it's still worth asking about, because as you grow your security expectations will rise.

Vendor stability matters for the same reason: you're making a 3-5 year strategy execution decision. A vendor that gets acquired, shuts down, or stops shipping after year 1 will force a painful migration. It's worth a few questions to understand who you're actually buying from.

Questions to ask the vendor
  • 8.1Are you ISO 27001 or SOC 2 certified?
  • 8.2Are you GDPR-compliant? Can you handle data residency requirements for EU customers?
  • 8.3Do you provide an audit trail of who changed what (users, OKRs, KPIs) and when?
  • 8.4What's your data export and data deletion process if we ever leave?
  • 8.5Where is customer data hosted geographically?
  • 8.6How long has the company been in business and is it profitable?
  • 8.7How fast do you ship product improvements? Can you share a recent changelog?
  • 8.8How large is your customer base at our size and segment?
Dimension 9

Pricing and total cost of ownership. Is the all-in cost transparent and viable for a company-wide rollout?

The sticker price per user is rarely the actual cost. Real total cost of ownership includes implementation fees, platform fees, training costs, and the ongoing administrative cost of running the program.

A tool that costs $9/user/month with $0 implementation will, for a 200-person company, run you about $22K/year. A tool that costs $25/user/month with a $5,000 platform fee and extra implementation fees will run you north of $65K/year for the same headcount. The difference is meaningful, especially if you're rolling out company-wide.

Questions to ask the vendor
  • 9.1What's the per-user, per-month price, and does it decrease with volume?
  • 9.2Are there any additional costs such as a fixed platform fee?
  • 9.3Is implementation charged separately, or included?
  • 9.4Is there a free tier we can use for a pilot, or is it paid from day one?
  • 9.5Are view-only licenses available for stakeholders who need visibility but won't be editing?
  • 9.6What's the minimum user count? Will we be paying for seats we don't fill?

Putting it all together

Once you've worked through this checklist for 2-3 vendors, your decision should become much sharper. The pattern that usually emerges:

  • OKR-only tools score well on simplicity and price but fail on Dimension 1 because they don't cover KPIs, Strategic Pillars, or Initiatives.
  • Enterprise platforms score well on features but lose on Dimension 2 (over-engineered for the average user) and Dimension 9 (expensive enough to make company-wide rollout a budget fight).
  • HR platforms with bolt-on OKRs score well on performance review integration but fail on Dimensions 1, 3, and 4 because OKRs aren't the product's center of gravity.
  • Project management tools with goal features work only if your entire company is using the same project management tool, and even then the goal-tracking layer is usually too thin and the cost too high.

A purpose-built strategy execution platform should score well across all 9 dimensions. That's the bar to look for, regardless of which vendor you choose.

What you should expect from us

We obviously hope you choose Perdoo at the end of your evaluation. But more than that, we want you to make a well-informed, defensible decision.

If you have questions while working through this framework, or if you want our honest read on how we compare against a specific competitor, just ask — we'll give you a straight answer.

1-page evaluation scorecard

A scoring form for comparing vendors across all 9 dimensions. Add up to 3 vendors to score them side by side. Question numbers (1.1, 1.2, etc.) correspond to the full framework above.

Scoring guide: 1 = poor, 2 = below average, 3 = adequate, 4 = strong, 5 = excellent.

Vendor 1
Vendor 2
Dimension 1
Scope
CriterionPerdooVendor 2
1.1Strategy / Strategic Pillars supported natively
1.2Strategic Pillars as a first-class object (not a hack or workaround)
1.3KPIs as a first-class object (not a hack or workaround)
1.4Initiatives align explicitly to OKRs or KPIs
1.5Single view from Pillars down to Initiatives
Dimension 2
Usability
CriterionPerdooVendor 2
2.1An average employee can find their team's OKRs in under 30 seconds
2.2Interface can be simplified (features hidden) for new users
2.3Vendor can share company-wide first-cycle adoption rates
2.4New users can find and update OKRs without training
2.5G2 / Capterra reviews mention strong onboarding for non-Champion users
2.6Realistic time-to-value stated (days, not months)
Dimension 3
Goal-tracking depth
CriterionPerdooVendor 2
3.1Multiple Key Result types (metric, milestone, binary, range, percentage, currency); mixed in one Objective
3.2Different timeframes per OKR (quarterly + annual in one view)
3.3Objectives can have a Strategic Pillar or KPI as parent
3.4Automatic progress roll-up from child to parent
3.5Shared OKRs across multiple owning teams
3.6True alignment view / goal tree / Strategy Map
3.7Multiple visualizations (boards, cascades, maps, dashboards)
3.8Multi-KR check-in workflow
3.9Structured end-of-cycle closing with retrospective
3.10Full edit history and audit trail
3.11Goal tree filterable by status, owner, or risk
Dimension 4
Goal attainment
CriterionPerdooVendor 2
4.1Check-ins built into the product, not external
4.2Check-ins integrated with 1:1 meetings
4.3Automated reminders on cadence
4.4Structured end-of-cycle scoring with retrospective capture
4.5Leadership can see which teams haven't checked in this week
Dimension 5
AI capabilities
CriterionPerdooVendor 2
5.1In-product AI assistant for drafting and refining OKRs
5.2In-context AI coach for OKR mistakes
5.3AI summaries of check-ins and at-risk flagging
5.4MCP (or equivalent) AI standards support
5.5Clear AI roadmap for the next few months
5.6Thoughtful position on AI-assisted vs. AI-replaced goal-setting
Dimension 6
Integrations & ecosystem fit
CriterionPerdooVendor 2
6.1Native Slack and Microsoft Teams integrations
6.2Integrations with project management tools (Jira, Asana, Linear, ClickUp)
6.3Integrations with CRM / BI (Salesforce, HubSpot, Looker, Power BI)
6.4SSO (SAML, Okta, Google Workspace, Microsoft Entra)
6.5SCIM for automated user provisioning
6.6Open API for custom integrations
6.7Native mobile apps (iOS and Android)
Dimension 7
Support and education
CriterionPerdooVendor 2
7.1Dedicated Customer Success Manager included
7.2Comprehensive written resources (blog, ebooks, guides)
7.3In-house Coaching available (not paid third-party add-on)
7.4CSAT and average support response time stated and measured
7.5Multi-language support if needed
Dimension 8
Security & compliance
CriterionPerdooVendor 2
8.1SOC 2 or ISO 27001 certified
8.2GDPR-compliant with data residency options
8.3Audit trail of changes (users, OKRs, KPIs)
8.4Clear data export and deletion process
8.5Customer data hosted in acceptable geography
8.6Company has been in business long enough and is profitable
8.7Recent changelog / public roadmap available
8.8Has customers at our company size and segment
Dimension 9
Pricing and total cost of ownership
CriterionPerdooVendor 2
9.1Per-user pricing with volume discounts disclosed
9.2No hidden platform / annual fees
9.3Implementation costs included (not extra)
9.4Free tier or pilot option available
9.5View-only licenses for stakeholders
9.6No minimum user count (no paying for empty seats)
Total scores
Perdoo
0/ 295
Vendor 2
0/ 295
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